FAQ
Do you deliver outside of GTA/Toronto?
We currently only deliver within the Greater Toronto Area (GTA). We are committed to providing quick and efficient delivery to our local customers.
What are your delivery options?
We offer both same-day and next-day delivery options for our customers in the GTA/Toronto area.
Can I customize my balloon order?
Yes, we do offer customization options for certain products. Please contact us for more details.
What is your return policy?
Due to the nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us immediately, and we will do our best to rectify it.
Are your balloons eco-friendly?
Absolutely! We care about our environment. Our balloons are made from biodegradable latex, so you can celebrate responsibly.
How do I care for my balloons?
To ensure the longevity of your balloons, keep them away from sharp objects, extreme temperatures, and direct sunlight. Balloons are not suitable for children under the age of 3 without adult supervision.
Can I order balloons for a future date?
Yes, please feel free to contact us regarding any future purchases.
What payment methods do you accept?
We accept all major credit cards, as well as secure online payment options. All transactions on our website are secure.
Is checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!
If I enter my email address will you sell my information?
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Other questions?
Please contact us if you have more questions.